Flash Communications

Tales from a student-PR agency at Kent State University


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Three tips for managing your social media like a pro

Before I took on the position of social media director for Her Campus at Kent State, social media was just another way to entertain myself. I can’t say I never cared about putting effort into maintaining my platforms, but it took on a whole new meaning once I began to manage accounts for work. In the past year, I’ve come to realize a few things about cultivating a successful social media presence. Here are three things to keep in mind that apply to both professional and personal accounts.

  1. Stay true to your brand (yes, you have a brand)

The definition of what a “brand” is constantly changes, but Forbes reports that it is essentially “the intangible sum of a product’s attributes.” You may think this definition only applies to those with a product to sell, but consider this: You are a product and you advertise who you are as a person when you use social media. The key point to remember about your brand on social media is consistency. That’s not to say you don’t have room to grow, but just like you wouldn’t expect ESPN to start tweeting about New York Fashion Week, you too should stay true to your identity.

Here’s an example with the main Huffington Post twitter account dipping their toes into the entertainment world and getting criticized in the replies.

  1. Multimedia elements are your friend

A quick scroll through my timeline shows very few plain text tweets and there’s a good reason for that. According to Twitter, “tweets with photos get 313% more engagement.” Everyone from The White House to “Common White Girl” knows the power of a good multimedia tweet. Just take these posts for example:

  1. Contribute to the Conversation

What are people talking about and how can you become a part of the conversation? Not every situation needs a response and there is something to be said for selective participation, but if it *makes sense for you to participate, then go for it.

Here’s a great example from Her Campus Kent State from our Women’s March coverage. I had one of my social team members live tweet while they marched and a fair number of people picked up this particular tweet.

*see tip #1

I’m sure you know how your social media presence comes off and you were probably already posting pictures and commenting on current events before I told you how important it is. My point is to do these things consciously so that next time you type out a tweet, you know that it’ll be a hit. Now go forth and conquer social media like it’s your job.


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All hail the Queen: how Beyoncé influenced my PR strategies

Flash_Bey

The lessons one can learn from Beyoncé Giselle Knowles-Carter are endless.

In 1999, she taught us to be weary of a significant other who won’t acknowledge your relationship around others.

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In 2003, she taught us that you need one (or three), things in life: me, myself and I.

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In 2008, she taught us that a diva is a female version of a hustler.

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In her latest album, she taught us how to get in formation and to always be conscious of how to turn lemons into lemonade.

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Most recently, she taught society just how beautiful motherhood really is.

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While the life lessons Queen Bey bestows upon us all would be enough for me – her brilliant and strategic planning has impacted my professional development as well. Beyoncé has been in the industry since the ‘90s, providing constant innovation and inspiration for fellow artists and her fans.
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PR In the News: Oscars in la la Land

It’s the movie industry’s biggest social event of the year: the Oscars. Movie stars line the red carpet in some of the most unique and glamorous outfits money can buy. The 89th celebration, lasting nearly four hours, was going smoothly until it came time to announce Best Picture, when presenters gave the Oscar to “La La Land”, when, to the Academy’s horror, the winner was actually “Moonlight.”

Viewers debated if the presenters were in a la la land of their own, confused about how such a major mishap could occur.

The two presenters, Warren Beatty and Faye Dunaway, were apparently handed the wrong card backstage. Beatty opened the card, read it and paused for a moment, seeming confused. He then handed the card to Dunaway who announced “La La Land” as the winner. It wasn’t until after the cast and producers were on stage accepting that they corrected the mistake, announcing “Moonlight” as the actual winner.

Immediately this mistake took social media by storm. Twitter began to blow up with posts comparing this mistake to Steve Harvey’s last year when he announced the wrong Miss Universe winner. In light of the joke, Miss Universe tweeted “Have your people call our people – we know what to do #Oscars #MissUniverse”. Following this, Steve Harvey even tweeted “Call me Warren Beatty. I can help you get through this! #Oscars”. Users continued to caption meme’s relating to Steve Harvey.

Other posts compared the mistake to the 2016 election, including tweets “wishing this is what happened with the election.” Users turned the jokes political by bringing up the popular vote issue from the election.

PwC, the accounting and consulting firm that handles the ballot counting process for the Academy Awards, took more than two minutes to take action to correct their mistake during the show.

According to ABC News, PwC had no other option but to be up-front and explain what happened to minimize damage to their reputation and brand. The company tweeted a statement apologizing to Beatty, Dunaway, all of “La La Land” and “Moonlight” several hours after the show ended.

Do you think the company took enough action for damage control? Or should they have stepped up more? Time will tell, but, in my opinion, I think the company could have provided more than a tweet to apologize to viewers and the people affected on-stage. Possibly by apologizing for the mistake themselves while it was happening on live T.V. would have served them better and appealed to viewers emotions better.

The Academy has since released a statement, apologizing to the cast and crew of both movies. The Academy shared the statement on its website and social media.


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FlashCast Agency Internship Podcast

For our final episode of the Spring 2016 FlashCast podcast, we interviewed Jennie and Kristen, two #PRKent students who have interned in an agency setting. Jennie interned at an entertainment PR agency in Cleveland, and Kristen interned at a fashion and lifestyle PR agency in New York City.

They speak about their internship experiences, how they landed their internships, what they learned and what they wish they would have known before starting.

Questions or comments? Email us at flashcomm@kent.edu.

 


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FlashCast: From the Internship Providers

In this episode of the FlashCast podcast, we put a call out to professionals who hire public relations interns. Now that we have spoken with students about their internship experiences, we requested that the providers give us some feedback about what they’re looking for as well. We asked them to speak about their advice for students seeking internship and what their team specifically looks for in an internship candidate.

So many thanks to the professionals who speak in this episode! They are, in order of their appearance:

What do you think of their advice? Let us know in the comments below. If you have questions, comments or ideas for podcast topics, let us know at flashcomm@kent.edu.


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FlashCast: YouToo Social Media Conference

Many of our interns helped plan and attend this year’s YouToo Social Media Conference, which took place Friday, April 8, 2016.

Attendees this year heard from a variety of great speakers, including Kyle Michael Miller, lead social media producer for NBC’s TODAY and Scott Monty, CEO and founder of Scott Monty Strategies.

We recapped this year’s YouToo conference and discussed our favorite parts of the day in our latest episode of the FlashCast podcast. Check it out below!

 

What did you think about this year’s YouToo Social Media Conference? Let us know in the comments or by emailing us at flashcomm@kent.edu!


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Things I’ve Learned about Event Planning

Charleah TrombitasWe’ve all been to various events throughout our whole lives. Ones put on by our friends and family, organizations and schools we have attended. I have always been one to enjoy events, but I never read into them. I never spent a second thinking about how much work and planning went into the event I was casually enjoying (or sometimes casually disliking).

The summer before I came to Kent State, I was tasked with planning a bridal shower. In that moment, my take on events changed forever. That summer was filled with phone calls, errands and tears. Deciding what my friend would want without asking her, figuring out how to make it happen and enlisting help… not as easy as I had originally thought. In the end, my beautiful friend got the bridal shower she deserved, and I began to realize all it took to put on an event.

Fast-forward to the present, my sophomore year at Kent State. Holding the YouToo Social Media Conference Chair position for PRSSA and taking Public Relations Tactics, I knew I was in for some serious event planning throughout the year. The YouToo Social Media Conference took a lot of work. I had direction from my peers and professionals who had dealt with the conference before, so I was not on my own. As for my event planning class projects, not so much. We learned how to make an event strategic, create objectives and lay out a budget. All of that is valuable knowledge, but unfortunately, there’s no set in stone way to create an event.

Here are a few of the things I feel have been the most important lessons I’ve learned about event planning:

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