A few weeks ago, I attended the eighth annual YouToo Social Media Conference where I learned about social media’s place in the professional world of PR. The conference was phenomenal, and I loved listening to keynote speakers Gini Dietrich, author of “Spin Sucks” and founder and CEO of Arment Dietrich, and Mark W. Smith, mobile web editor at The Washington Post. Both professionals had great things to say at the conference so I wanted to share some of their tips on social content and ethics that stuck with me.
First off, it’s important to understand what makes social content good or bad. Smith said that when people scroll through their timelines and news feeds, they want short, quick information, so good social content is short, sweet and to the point. If readers choose to click on a link, he said they want to clearly understand what they will read and the experience they will have from that link. This is definitely a tip I want to use on my social media accounts- especially Facebook. Thankfully, Twitter has a 140 character limit, but on Facebook, it’s easy to write a paragraph or two- or five. When I post things in the future, I plan to treat it like a news lead; I’ll keep it to one or two sentences and get the main point of my post across clearly and quickly. I don’t want anyone to be bored with my posts or confused about what I’m telling them, so I plan to ditch the cutesy, fluffy intro for the sanity of my Facebook friends.